Your privacy.Clearly explained.
Privacy Policy
How we collect, use and protect your information.
Built on
trust for a
brighter digital
tomorrow.
At Logical Infosoft, protecting your personal data is a core responsibility.
This Privacy Policy explains your rights and our obligations in plain language. For our service agreement terms, see our Terms & Conditions.
Overview & Controller Identity
Logical Infosoft Pvt. Ltd. (“Logical Infosoft”; “we”; “us”; “our”), registered in India and operating from Jaipur, Rajasthan, is the data controller for personal information collected through our website www.logicalinfosoft.com and through the provision of our services.
This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and your rights under the Information Technology Act, 2000, the IT (Amendment) Act 2008, and, where applicable, the EU General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act, 2023 (DPDPA).
By using our website or services, you consent to the practices described in this Policy.
Information We Collect
Identity Data
Full name, job title, company name
Contact Data
Email address, phone number, postal address
Project Data
Project requirements, files, and briefs you share with us
Usage Data
IP address, browser type, pages visited, time spent
Cookie Data
Session cookies, analytics cookies, preference cookies
Payment Data
Billing details (processed by our payment partners — we do not store card numbers)
We collect information you provide directly (contact forms, project briefs, email communications), automatically (via cookies and server logs), and from third parties (LinkedIn, referral partners) when applicable. We do not knowingly collect personal data from individuals under 18 years of age.
How We Use Your Information
- To respond to enquiries and provide requested services or information
- To deliver, manage, and improve our software development and digital services
- To send project updates, invoices, and service communications
- To send marketing communications (only with your consent – you can opt out at any time)
- To analyse website usage and improve user experience
- To comply with legal obligations under Indian law
- To detect, prevent, and address technical issues and fraudulent activity
Legal Basis for Processing
Contract Performance
Processing is necessary to fulfil our contractual obligations – for example, managing your project, communicating project status, and issuing invoices.
Legitimate Interests
We process certain data (e.g., website analytics, fraud prevention) based on our legitimate business interests, provided these are not overridden by your rights.
Consent
Where we rely on consent (e.g., marketing emails, non-essential cookies), you may withdraw consent at any time by contacting us or using unsubscribe links.
Legal Obligation
We process data when required to comply with Indian tax laws, regulatory requirements, or valid legal orders.
Data Sharing & Third Parties
We do not sell, rent, or trade your personal data.We may share data with:
- Service Providers:
- Trusted vendors who assist with cloud hosting (AWS/Google Cloud), analytics (Google Analytics), email delivery, payment processing, and CRM – bound by data processing agreements.
- Professional Advisers:
- Lawyers, accountants, or auditors under obligations of confidentiality, when necessary.
- Legal Authorities:
- When required by Indian law, court order, or to protect the rights and safety of Logical Infosoft or others.
- Business Transfers:
- In the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity under equivalent privacy protections.
We require all third parties to respect your privacy and to process data lawfully.
International Data Transfers
Our primary operations are in India. Some third-party service providers may process data outside India (e.g., cloud services in the US or EU). Where we transfer data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent mechanisms recognised under applicable law.
Data Retention
We retain personal data only as long as necessary for the purposes described in this Policy or as required by law:
- Client project data:
- 7 years after project completion (for tax and audit compliance)
- Marketing contact data:
- Until you opt out or request deletion
- Website analytics:
- 26 months (Google Analytics default)
- Job application data:
- 12 months if not hired, unless you consent to longer retention
After the applicable retention period, data is securely deleted or anonymised.
Your Rights
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data where we have no lawful basis to retain it.
Right to Restriction
Ask us to restrict processing while a dispute is resolved.
Right to Portability
Receive your data in a structured, machine-readable format.
Right to Object
Object to processing for direct marketing or legitimate interests.
To exercise any of these rights, please contact us at info@logicalinfosoft.com. We will respond within 30 days. You may also lodge a complaint with the relevant data protection authority in your jurisdiction.
Security
We implement industry-standard technical and organisational measures to protect your personal data, including:
- SSL/TLS encryption for all data in transit
- Encrypted storage for sensitive data at rest
- Role-based access controls limiting employee access to personal data
- Regular security assessments and dependency audits
- Secure data disposal procedures
No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you to use strong passwords and secure connections.
Children’s Privacy
Our services are not directed to, and we do not knowingly collect personal data from, individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated Policy on this page with a new "Last Updated" date and, where appropriate, by email. We encourage you to review this Policy periodically.
Contact & Grievance Officer
In accordance with the IT Act 2000 and DPDP Act 2023, we have appointed a Grievance Officer. If you have any privacy concerns or wish to exercise your data rights, please contact:
Grievance Officer
Logical Infosoft Pvt. Ltd.
SK Tower-9, Ajmer Road, DCIM
Jaipur, Rajasthan – 302006, India
We are committed to being transparent about our data practices. If you have questions or concerns not addressed in this Policy, please contact us. For our service terms, see our Terms & Conditions.